|
We calculate your shipping price based on the information you provide including the weight and dimensions of your parcel. From this information, our parcel delivery system instantly calculates your price based on either:
- overall weight, or
- volumetric weight
Sometimes, large items with a light overall weight can be charged according to the space they take up on the vehicle. In these cases, we utilize volumetric weight, or dimensional (Dim) weight, to calculate the shipment cost. Our website automatically calculates both measures and provides you with the price based on the appropriate chargeable weight. The chargeable weight will be the shipment's actual or volumetric weight, whichever is greater.
After collection, your parcel is weighed
After collection, all parcels are reweighed by our agents at the local Service Centre using their own scales to check the actual weight and an overhead scanner system to capture the shipment's dimensions. The dimensions are required to calculate volumetric weight. These calculations double-check that you’ve been charged the appropriate rate for your delivery. If you have underestimated your weight and/or dimensions to an extent that the fee we are charged by our agent increases to compensate for the discrepancy in weight/dimensions, your parcel will continue to be processed and delivered without delay and we will contact you to obtain payment for these additional charges. By accepting our terms and conditions on our website, you agree to this and further consent to paying us any additional charges as incurred from our agents. This reweighing system was developed in consultation with the UK Weighing Federation, and the equipment used fulfils the requirements of the Trading Standard Weights and Measures Act 1985.
Get an instant quote
If you’d like to find the cheapest way to send parcels, use our parcel delivery instant quote system and we’ll get you the best prices from a selection of leading courier companies.
Where next?
|
