There are many packaging solutions for the protection of your shipments. As your shipment is transported, it may be exposed to adverse environments caused by weather conditions and transport vibrations, so correct packing is vital. To ensure your shipments arrive on time and in proper condition, please follow these simple packaging and shipping tips:

• Use sturdy corrugated cardboard boxes or our agents packaging for your air express shipments.
• Wrap fragile materials individually so they do not touch each other.
• Even the stickiest labels can come off - an extra address label placed inside the package is a good precaution.
• Remove old address/shipping labels from your packages.

IMPORTANT NOTE

We and our agents will accept no liability for the packaging advice provided. The customer remains responsible for ensuring packaging is adequate for transportation.

Here are some products you may wish to use to wrap your package optimally (please note: we do not provide packaging materials except for account holders who we can arrange to provide a selection of the below materials to upon request):

BAGS

We recommend the use of protective bags. Use cushioned bags, such as padded and bubble bags to carry such things as diskettes, tapes, keys and small electronic parts. These bags provide good shock absorption. Waterproof and anti-static versions are also available.

DHL FLYERS

Whatever other external packaging you use, it is mandatory to enclose your shipments in a standard DHL flyer to facilitate sorting operations throughout DHL’s Network.

1. Express Document *

• documents (A4 size)

2. Express Flyer *

• Max. weight: 4 kg
• Documents
• Small binders
• Small boxes

3. Large Express Flyer *

• Max. weight: 5 kg
• Documents
• Large binders
• Flat medium size boxes

Your collecting DHL driver will typically carry these items with them.

BOXES

Boxes are the most commonly used type of package. The range of sizes and shapes, the different combinations of materials, and the number of accessories available to strengthen and secure them, make boxes the most suitable way to pack your shipments.

If you are shipping wooden boxes, please ensure that the corners are correctly protected and check that the box is not splintered, as this can cause injuries to people handling the boxes.

Wood containers are especially appropriate for shipping heavy items, usually palletised and ready to be machine-handled. Sometimes, heavy-duty double-layered cardboard is a suitable and cheaper alternative to wood.

TUBES

Please do not use round tube-type cylinders. Their tendency to roll makes them difficult to handle and they cannot pass through the automated sorting equipment generally used in express courier facilities.

Triangle tubes are specially designed to ship maps, blueprints and any type of large flexible document. The maximum weight when full is 5.5 kg.

TAPES

All packages must be sealed to prevent the contents from falling out. A good seal helps to strengthen your package; however, please be aware that any shipment may be opened for inspection by the collecting DHL driver, Customs or security authorities while in transit within the DHL Network. In this case, DHL is responsible for re-sealing your package to the highest standards.

Always use strong tapes - DHL recommends polypropylene or vinyl adhesive tape. Avoid the use of cellophane tape, which may be inexpensive but is usually fragile and only appropriate for office use. Other types of tape such as fibre-reinforced paper tapes may also be used.

DHL does not recommend the use of string around your box, as it can cut through the cardboard and damage your package. When tape is used, it is recommended to close the box by means of 6 strips.

If you choose to use reinforced paper tape, the closing of the case can be done with only two strips. Please make sure that the tapes overlap the ends of the box by 80 mm or 32 inches.

WRAPPING PAPER AND FILMS

The use of wrapping paper around boxes or non-contained objects is only recommended for items like textile products, in order to prevent damage by dust. Remember to enclose the wrapped object in a box.

Wrapping paper can also be used as a cushioning material by crumpling it and placing it in the interior of a box.

Heated shrinking and stretch films are used to consolidate multiple boxes on a pallet for stability and protection from dirt, water, oil, etc. They are not suitable for all commodities because the high temperatures used by the heat-shrinking technology may damage the contents of your shipment.

When using these films, please stick labels on the boxes and not on the films. Often the film is broken down to scan each shipment's bar code.

STRAPPING

When applied correctly, with the proper tension, strapping is an ideal way to strengthen your shipment. Loose strapping is useless and too-tight strapping can damage the box by cutting through it. Many types of strapping can be found on the market:

• Polypropylene is low cost and easy handling, but the maximum force it will stand before breaking is not very high.
• Polyester strapping stretches less than polypropylene under high temperatures, it is stronger and maintains its properties when wet. It can replace steel in many applications because of its lower cost.
• Metal strapping is best for extremely heavy loads, as it does not stretch. It is only recommended for use on wooden crates.

EDGE PROTECTION

Edge protectors are available in plastic and recycled cardboard. When using strapping, edge protectors prevent damage to your shipment by distributing the strapping pressure and tension uniformly across the box edge, preventing damage to the cardboard.

THINGS TO AVOID

• Damaged containers
• Exceeding the weight specification of the shipment container
• Use of wrapping paper, string, cellophane or masking tape
• Allowing packages to get wet while awaiting pickup
• Including any information indicating high value of contents on the address label or outer package.

IMPORTANT NOTE

We and our agents will accept no liability for the packaging advice provided. The customer remains responsible for ensuring packaging is adequate for transportation.

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