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Yes, you or someone else must be present. Our agents’ collection services offer you the ease of having your shipment collected at your home or office; however, you or another authorized person must be present at the time of parcel collection.
Why is this?
Our agents carry out thousands of pick-ups daily and operate on a basis of efficiency and accuracy. As such, they need to be able to speak with you or another authorized and knowledgeable individual who can provide them with the parcel, pro forma invoices, and air waybill, and answer any additional questions that our agent driver may have.
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If you’d like to find the cheapest way to send parcels, use our parcel delivery instant quote system and we’ll get you the best prices from a selection of leading courier companies.
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