When sending outside of the EU, your shipment will be subject to customs clearance prior to delivery.
Every country has a customs agency, who are responsible for controlling goods and charging import duty and tax where applicable.
Here’s a handy guide for all you need to know about customs.
When you’re sending a gift, you may not want the recipient to have to pay to receive it! If you do not wish for the recipient to pay any customs charges, please contact us in advance of shipping. We can offer a service that enables you to prepay these charges.
Every type of item has a tariff code associated with it. The tariff code (sometimes known as a
harmonisation code) is a global system maintained by the World Customs Organisation. Each country
has a different level of duty and tax assigned to each specific tariff code. In order to calculate
the level of duty and tax payable you will first need to establish the tariff code for each product
you are shipping.
Find the tariff code for your specific product
You will need to contact the customs department of the country you are shipping to, in order to establish the level of duty and taxes payable for the product that you are shipping.
You can also try this handy duty calculator