There are some items which are not suitable for courier transportation unless professionally packaged, and are therefore not covered in the event of damage. The following products are not covered by our damage cover and you will not be entitled to compensation if you ship them:

• Bonds, Deeds, Manuscripts, Securities and Plans
• Bottles
• Cameras
• Canvas Prints
• Car Parts
• Furniture
• China, Crockery or Ceramics
• Computer Monitors
• Concrete
• Dishwashers
• Food or any perishable products
• Fridge / Freezers
• Items containing glass
• Jewellery
• Liquid (Any products containing liquid)
• Microwaves
• Painting
• Plates, Pottery or Porcelain
• Projector
• Television or computer monitor
• Tickets
• Tiles
• Tumble Dryers
• Washing Machines
• White goods (Such as cookers/fridges/washing machines)
• Works of art
• Insufficiently protected or Unpacked Goods
• Picture Frames
• Knives or weapons

Where next?

Box strength guidelines
Packaging Tips
Prohibited Items