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1018 Customer Reviews
Quick and prompt deliver
Fair price with immediate service, great job, thanks
Worth recommending, was able to organize my parcel pick up on the same day in few hours and got it delivered next day before 9am as requested.
Very happy with the service, and will definitely be using in the future
Great Service was advised that the Parcel arrived at the said address at 10 am (UK time) on Thursday 16th February 2017, leaving Brisbane Australia on Monday 13th Febuary 2017. Even a Parcel posted in Australia takes at least 10 to 14 day's to travel 2500 kms, not the 20,000kms it took to go to UK in 4 day's
Fantastic service thank you .Kate
Thoroughly satisfied with all aspects. Excellent website - fast and accurate. Chat facility excellent. Tulisa and Joe very helpful on the telephone. Well pleased particularly as let down completely by MyParcel Delivery people!
Very quick and effivient. So easy.
Very reliable and efficient.
Very reliable and efficient.
Very good service, and good value. I like the firm information on collection and delivery dates. Obviously it would be good to refine it down to am/pm but I recognise the potential difficulty in doing that
Great service, good pricing and quick turn around
The online system was simple and easy to use
The service on collection was excellent
Delivered on time
Very efficient service would use again
I thought the service was excellent. The procedure from filling in the relevant information to dropping off the parcel was easy to understand.
The tracking system was great. I followed my parcel all the way to my daughter in Australia, including info that the carrier had tried to deliver it and she was out.
I don't send many parcels but I will certainly use FastLane again
Booked online Sunday afternoon and collected Monday 1000hrs. Very reliable and excellent level of service.
Fast and reliable service.
Expensive, but great service.
All perfect, tracking both UK and in Europe was easy. the speed of the delivery was much faster than anticipated. The parcel took only three days to arrive!
Does what it says on the box..
Very helpful and reliable.
Good job done
Fastlane were great! But ups destroyed my parcel!!
Received my parcel earlier than expected. More than helpful getting it in as it was very large. Highly recommend
The execution of the collection and delivery could not be faulted which is what counted
It was impossible to get through by phone to customer services within a reasonable wait
When i booked the collection from france it said the time window was 2.45 to 6pm. When i accept to give the job the time window was not listed on the confirmation. I emailed cc and they came back eventually saying they dont give time windows.
Frustrating for the person handing the parcels over as they had to wait in all day until 5.15pm
Good fast easy to use service.
Excellent service and the package arrived in New Zealand in about a week.
An easy site to work through and a very good service
Great price, fast delivery. Thank you.
parcel was collected following day after booking and arrived from UK to Holland 2 days later. It was easy to book very fast service no.problems at all. Would use again
Having almost given in trying to get a parcel delivered to Italy on time and without thousands of calls, I was amazed that Fastlane delivers a huge parcel on the day without any problems! Miracle. I will be using them from now on.
Everything went well on this occasion and we would use you more often but your complete ban on batteries means we cannot use you for our Christmas / Birthday parcels because nearly every toy has one. Also, whilst we understand the need to control flammable liquids how is it people like the post office will carry a small bottle of nail varnish? Surely one of your carriers could take these even if one had to pay a bit more.
Fast shipment at best price
First time I've ever used. Fantastic service
quick to collect and pleasant
Excellent and fast service! Well priced.
Excellent service. Amazing delivery times. Easy to use web site. I had to ring their helpline just to confirm that there were no tricks in the cost and time of delivery. Staff were extremely helpful and couteous.
Did what they said on the packaging. Cost effective way of delivery, I would recommend them.
Good quick service..
A little pricy, but even without paying for guaranteed delivery date, it arrived on time, which cannot be said for another shipping agent I used recently.
Fast, efficient and reasonable
fast efficient service , this is the first time i have used this company ,but it wont be the last
Servizio preciso e rapido. Consigliato
Five star can't fault excellent service
picked up on time. delivered on time, what more can anyone ask for.
excellent service cannot fault then. well done. many thanks
Great service. Parcel collected no problem and my sister said that the service in Holland was also great.
This is the most amazing delivery service I have used. A quick pick-up from a extremely professional courier and my parcel was delivered in double quick time along with all relevant tracking in formation. Have since received confirmation from the receiving busines that the parcel arrived in perfect condition.
Did what they said they would do .
Even though I have a Fedex account you were faster and half the price of sending my parcel to US. It even went with Fedex!!!!!!!!!! Now how the hell do I use you to bring in my parts from the US
inspired confidence throughout. Tracking system was first rate.