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| Helen : Absolutely the best shipping experience I've ever had!!! Wonderful customer support! Wouldn't hesitate to use the services again. |
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| Joni : Can I just say how incredibly efficient you are,and how reassuring it is to know that you are so 'on the ball'.Many thanks |
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| Starr : Just to say how pleased I am with your service.Booking was easy, cost reasonableand pickup and delivery first class.I would definitely use yourservices again and certainly recommend you to others.Thank you so much. |
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| Shibhan : I would like to add that Fast Lane is the first company out of quite a few, that have offered clear and helpful advice to novices of shipping, like myself; the website was the most user friendly and you are also the first company who have informed us that this will not be a problem. |
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| Diane : Since New Years Eve I have sent three parcels to USA and one to New Zealand, all four items have been picked up on time. The price is very competitive, and the customer care is second to none, All have arrived in the time promised.Though I don't send parcels very often "Fast Lane" shall always be my first choice. |
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| Denise : Just wanted to say your website is superb and I shall be making a booking shortly. I tried other sites first but they were lacking in info about import - your wesbite answers all my questions perfectly. Many thanks |
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| Graeme : Many thanks for the response, I have now booked the shipment with yourselves .....I must say your web site is very good, very professional and instils confidence in your company and services. |
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| Ann : Hi - just to say thank you for your excellent service- slight hiccup with the pickup which was swiftly sorted out and the parcel arrived in Oz 5 days later - thank you very much - have recommended you to all my friends. |
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| Gilly : I have been getting quotes to send a parcel weighing 3kg to the USA. The prices I've been given range from £30-£58!!You quoted £28...fantastic!I will be recommending your services to anyone who needs a courier and you are already saved to my fav's!!Thank you for having customer friendly prices! Kindest regards |
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| Lesley : Just a note to thank you for your help re the above. It was duly collected on wednesday and delivered today, safe and sound, so thanks to all concerned, all the best |
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| Wilfred : Your fantastic service put Royal Mail to an utter shame for being the most expensive, slowest and not to mention the number of missing items. In other words exactly the opposite of your service.My highest praises to all your staff concerned.One thing for sure - I will be using your service in the near future.Regards and all the best |
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| Graham :I will gladly recommend you to everyone I know. You give a really great professional service, something that is not too common these days. Many thanks again. Will be in touch very soon, as I am frequesntly sending parcels. Kind regards |
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| Pauline : I contacted you a few days ago with a view to sending a credit card to my daughter in Oman, having been refused by a number of couriers. The card has now reached her, and I wanted to express my thanks for your excellent service in this matter. My only suggestion for improvement would be for you to make the terms on your documentation a little more intelligible to the non-business user! |
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| Hizar : Used your courier services to have a package sent to Australia last month. I was very impressed by the efficiency of your service and the prompt delivery of my package. I look forward to using your services again and will recommend you without hesitation to my friends and colleagues. |
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| Sharon : Contact Fast Lane International to send off urgent documents to Melbourne, Australia. Informed will take 3-4 days to arrive. Collect 11th Oct 07 arrived 15th Oct 07. 4 days as promised. Thank you very much. Good efficient service at an affordable price. |
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| Shelley : Thank you so much for assisting me in the return of my sunglasses from Granada Airport. They arrived today undamaged. They are not worth very much money and certainly not the cost of their return. But to me they are priceless. Thank you again for your wonderful web site and service first class in every way. Kind regards. |
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| Clara : I am very pleased with your customer service. I spoke today with one of Your staff and I was most impressed with her helpfulness. |
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| Alex : I just spoke to one of your staff, and wanted to write to you and say how Incredibly helpful he was. His service was fantastic and he really helped me to the best of his abilities. I very much appreciate such great customer service. Many Thanks |
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| Stephen : Four days (including a weekend) to Australia. Great price. Great service. Thank you. |
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| Rosemary : Hi, I would just like to say how impressed I am with your service. The pickup was well within the time zone. The driver (DHL) was extremely polite and efficient. Tracking the shipment today, it is on it's way to America. All within 24 hours. Well Done. I would certainly use your company again. Regards |
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| Derek : After the day I have had being let down by complete idiots it's a real pleasure to be able to praise someone! Also having had 20 years experience in a customer service position I know the value of good feedback and make a special effort to give it where due. I would have said more but was restricted by your email character size limit, Anyway I hope it gives your team a little lift. Thank you again |
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| Linda : I have used couriers for years and use Fast Lane constantly to ship worldwide. Your service is brilliant. The simplicity of bookings commercial paperwork. Great customer service when needed. I have recommended you to everyone I know. Thank you. |
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| Paul : best courier service bar none, I recommend you to all my ebay buyers!!! Well done!!! best regards |
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| Julie : I wanted to let you know how impressed I am with your service and prices! I recently used your company and the parcel was there as promised at a great price. I did used Parcel Force but I shall be using your company from now on for deliveries. |
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| Graham :Thank you very much, for sending my parcel from the Uk to Malaysia, so quickly, & trouble free. You give an excellent, very professional service in every way & I will definately use your company regularly from now on. You are the very best. Thank you |
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| Wilfred : Many thanks for an EXCELLENT Service!!! In terms of delivery speed and value for money - You are second to none. I will regularly use your service from now on. |
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| Becky : Your on line service was quick and easy to use, the goods were delivered on time and were easy to track at all times, we will def be using you again. |
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| Gemma : Extremely impressed. I used you to deliver 2 parcels in 2 different countries, and both were delivered within 48 hours. You quoted the cheapest prices and gave the best possible service. Look forward to using you again. |
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| Tracey : This is a thank you......I purchased for my Mum a set of Lawn Bowls from somewhere in the UK for my Mum over here is Australia. Got the bowls sent to my friend Vix (as I use to live in London) from there it went pear shaped as the British Post was so expensive. So I hopped online here in Aussie, googled and found you guys. What a fabulous, easy, wonderful service you guys provided. Did everything online from the otherside of the world. I paid via visa the 51 pound which was almost 20 pound cheaper than normal postage. You guys picked up the bowls Monday afternoon your time and they have just arrived at my Mums Thursday morning (Wed afternoon your time). Less than 2 days after pickup. YOU GUYS ROCK!!!!!!!!!!! THANKS SO MUCH!!!!!!!! My Mum is over the moon. Quick, easy and effortless transaction! |
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| Mr O. : Excellent service & rates, user friendly web interface, I have received all details as soon as I booked the shipment, DHL came at the preferred time slot. so my envelope gone to destination in only 25h 30min, from CBG/UK to Istanbul/TR. Thanks again! |
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| Andre : Please accept my thanks for all your efforts in ensuring that the abovementioned shipment was delivered on time. A very friendly, efficient & professional service was delivered by all involved.Your assistance & co-operation is greatly appreciated.Kind regards
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